When to Hire a Data Analyst vs. Outsource Data Infrastructure
You've outgrown spreadsheets. Leadership needs better reporting. The question everyone asks: Should we hire a data analyst or outsource?
Here's a framework I use with mid-sized companies facing this exact decision.
The $100k+ Question
A full-time data analyst costs $100,000+ in salary and benefits. Add 3-6 months for recruiting and onboarding, and you're looking at significant investment before seeing any value.
But the real question isn't about cost; it's about what problem you're actually solving.
Three Questions to Ask First
1. Do you need ongoing analysis or reliable infrastructure?
If you need: Ad-hoc analysis, exploratory data work, predictive models → Consider hiring a data analyst
If you need: Automated reporting, data centralization, pipeline reliability → Consider outsourcing
Most mid-sized companies think they need the first when they actually need the second.
2. Is your data mess a one-time fix or an ongoing problem?
One-time fix signals:
- Data is scattered but systems are stable
- You need it centralized and automated
- Once built, internal team can maintain it
→ Outsource the build, train your team, then run it internally
Ongoing problem signals:
- Business model is rapidly changing
- Constantly adding new data sources
- Need continuous data strategy evolution
→ Hire internally for ongoing iteration
3. What happens if this person leaves?
Here's the uncomfortable truth: when your solo data person leaves, your reporting breaks.
With hiring:
- All knowledge lives in one person's head
- Documentation is often incomplete
- Replacement takes months to get up to speed
With outsourcing (done right):
- System is documented as it's built
- Multiple people understand the infrastructure
- Handoff includes training for your team
The Hidden Costs of Hiring
Beyond the $100k+ salary, consider:
- Ramp-up time: 3-6 months before they're productive
- Management overhead: They need direction and context
- Tool costs: Licenses, infrastructure, training
- Opportunity cost: What if you hire the wrong person?
- Knowledge risk: Everything breaks when they leave
When Hiring Makes Sense
Don't get me wrong; hiring can be the right move if:
- You need ongoing analytical work (not just infrastructure)
- You have data strategy questions that require continuous iteration
- Your business is complex enough to justify a full-time role
- You're ready to build a data team (not just hire one person)
- You have 100+ employees and growing fast
When Outsourcing Makes Sense
Outsourcing typically works better when:
- You need infrastructure, not ongoing analysis
- Your reporting needs are predictable (monthly close, board packs, operational dashboards)
- You want to de-risk the knowledge problem (documented, transferable)
- You need results in weeks, not months
- You're not ready to commit to $100k+ annually
The Hybrid Approach
Here's what I see working for mid-sized companies:
Phase 1: Outsource the infrastructure build
- Centralize data sources
- Automate core pipelines
- Build standardized dashboards
- Document everything
- Train internal superuser
Phase 2: Run it internally
- Your finance/ops team maintains the system
- Make minor updates and adjustments
- Use the working infrastructure daily
Phase 3 (maybe): Hire when you need more
- Once infrastructure is stable
- When you need advanced analytics
- After you understand what the role should actually do
A Framework for Your Decision
Ask yourself:
"If we had perfect data infrastructure tomorrow; automated pipelines, reliable dashboards, single source of truth; would we still need to hire someone?"
If yes → You need ongoing analytical capability → Consider hiring
If no → You need infrastructure, not headcount → Consider outsourcing
The Real Risk
The biggest risk isn't choosing wrong between hiring and outsourcing.
It's doing neither and continuing to run your business on fragile spreadsheets and manual reporting that breaks when Sally from Finance goes on vacation.
Next Steps
If you're trying to decide:
- Map your current reporting process - What's manual? What breaks?
- Define what "success" looks like - Do you need analysis or automation?
- Calculate the actual cost - Include time, risk, and opportunity cost
- Talk to companies who've done both - Learn from their experience
Need help thinking through your specific situation? We work with mid-sized companies on exactly this decision. No sales pitch; just a practical conversation about what makes sense for your business.